Customers have the right to return the product within fourteen (14) days after the product has been delivered.
In order to process your return, we are asking you to send an e-mail through our contact page or by sending a direct e-mail to firstname.lastname@example.org in advance. Once your request has been received successfully, we will continue the process by accepting your returning product. You will then receive a link regarding all the information concerning the return of the product. Returns which have not been accepted by Fauve Apparel in advance will not be accepted.
This email should include the following information: order number, name, phone number, email address, delivery address and reason of return.
Returned products must be unused, undamaged and returned in its original unopened packaging with its original packing slip. Returns attempted without satisfying all of the aforementioned conditions, will not be accepted.
The customer is responsible for the chosen shipping method of the returns.